Shipping: Mercado Envíos, Flex, Full and self-shipping
How Toldo handles each Mercado Libre shipping type: Mercado Envíos labels, Flex, Full stock and orders, and tracking numbers for self-shipping.
This feature is rolling out: we're turning it on in stages with our founding partners. What this guide describes may change before general availability.
In short
Toldo respects how you ship each sale. With Mercado Envíos (Flex included), you download Mercado Libre's label and the tracking number goes to Shopify. With Full, Mercado Libre stores and ships, and Toldo never changes that stock. With self-shipping, Toldo sends Mercado Libre the tracking number you enter in Shopify.
How Toldo identifies the shipping type
| Shipping type | Who generates the label | What Toldo does |
|---|---|---|
| Mercado Envíos (includes Flex) | Mercado Libre | Gives you the label and passes the tracking number to Shopify when the package ships |
| Full | Mercado Libre stores and ships | Marks the order as shipped, with no label and without touching your stock |
| Self-shipping | You, with your carrier | Sends Mercado Libre the tracking number you enter in Shopify |
| Arrange with the seller (Acordar con el vendedor) | Nobody | Flags the order for you to handle manually |
Mercado Envíos
With Mercado Envíos, Mercado Libre generates the label. In Toldo, you download it as a PDF or as ZPL for Zebra thermal printers, up to 50 labels at a time.
- The label exists once the shipment is ready to ship.
- Some labels show up later: Toldo shows you when they'll become available.
- When Mercado Libre marks the package as shipped, Toldo records the shipment in Shopify with Mercado Libre's tracking number and carrier.
Flex
With Flex, you deliver the packages in the areas where Mercado Libre offers that service. For Toldo, Flex is a Mercado Envíos shipment: the sale reaches Shopify the same way, and the stock comes out of your own inventory.
Full
With Full, your merchandise is in Mercado Libre's warehouses and Mercado Libre ships each sale.
- Toldo never changes Full stock. It only changes when you send merchandise to Mercado Libre or when you make a sale.
- Toldo reads Full stock to show it to you in Shopify in a separate location, without mixing it with your warehouse.
- Full orders reach Shopify and are marked as shipped when Mercado Libre ships them. They don't lower the stock of your locations.
Full and Flex in the same listing
A listing can have stock in Full and also in your warehouse for Flex. In that case, Toldo only updates the stock of your warehouse and leaves Full stock as it is.
While Mercado Libre hasn't yet created the shipment for a sale like that, Toldo counts it as coming out of your own inventory and lowers the stock in Shopify: it's better to come up short than to sell something you don't have.
Self-shipping
If you ship with your own carrier, record the shipment in Shopify with its tracking number. Toldo sends it to Mercado Libre and marks the sale as shipped. Mercado Libre doesn't follow up on tracking numbers for self-shipping.
Arrange with the seller
If the sale has no shipping on Mercado Libre, Toldo imports it and flags it so you can arrange delivery with your buyer and handle it manually.
Frequently asked questions
Does Toldo generate carrier shipping labels?
No. With Mercado Envíos, Mercado Libre generates the label and Toldo gives it to you. With self-shipping, you use your own carrier and Toldo only passes the tracking number on to Mercado Libre.
Can I print the labels on a Zebra printer?
Yes. Download the labels as ZPL: Mercado Libre provides a file for the printer and a PDF summary.
Why doesn't Full stock change when I change my inventory in Shopify?
Because that stock is in Mercado Libre's warehouses and only Mercado Libre manages it. Toldo never changes it.
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